UX Work
Website Design
Designing a new website for the city of Brooklyn Center
Methods: Competitive analysis, card sort, wireframing
Deliverables: Findings & recommendations report, interactive prototype
Multi-Touchpoint Strategy
Designing a user-centered strategy to assist Living Room Tutors, a peer-to-peer tutoring service, recruit and engage student tutors and tutees
Methods: Competitive analysis, multi-touchpoint strategy map
Deliverables: Video, annotated wireframes
Extending an Existing Design
Designing new features for a SaaS platform called Culture Booster
Methods: Competitive analysis, Kano analysis, journey mapping, wireframing
Deliverable: Findings & recommendations report with annotated wireframes
Redesigning an Existing Platform
Redesigning a physician job board, called JobOptim, to optimize its functionality and appeal for users
Methods: Directed storytelling user interviews, cognitive walkthrough, wireframing
Deliverable: Interactive prototype
Website Evaluation
Evaluating the functionality of the nonprofit organization Hope Community’s current website
Methods: Competitive analysis, heuristic analysis, usability testing
Deliverable: Findings & recommendations report